Draft, and specifically pending confirmation against consumer law in each market we sell into.

1. If you have not started

A full refund within 14 days of purchase, provided no lesson has been opened. Ask us and we will process it through Stripe.

2. If you have started

Once you open the first lesson the course has been delivered, and we do not normally refund. If something is wrong with the course itself, tell us — that is a different conversation.

3. Unused seats

A seat you have bought but not yet claimed or assigned can be refunded within the same 14 days. A seat that has been assigned and started cannot.

4. If we sold you the wrong thing

If a course turns out not to be valid where you work and we said it was, we refund it in full whatever stage you are at, and we fix the listing.